Last Updated: August 29, 2026
Welcome to Urbantech.pk. We respect your privacy and are committed to protecting your personal information when you visit our website, browse our products, place an order, or contact us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.
When you use Urbantech.pk, we may collect information that you voluntarily provide to us, including:
Full name
Phone number
Email address
Billing and shipping address
Delivery details
Order and purchase information
Payment-related information
Information you provide when contacting our customer support
Product reviews, feedback, or other information you submit to us
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Website activity
Referring website
Date and time of your visit
Cookies and similar technologies
We may use your information to:
Process and fulfill your orders
Deliver products to you
Contact you regarding your order
Confirm orders and delivery details
Provide customer support
Process payments
Handle returns, exchanges, and refunds
Improve our website, products, and services
Personalize your shopping experience
Prevent fraud, abuse, and unauthorized activity
Maintain website security
Analyze website traffic and performance
Send promotional offers or marketing communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements
When you make a payment through Urbantech.pk, your payment may be processed through a third-party payment provider.
We do not intentionally store complete credit or debit card numbers on our website unless explicitly stated otherwise.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
If you choose Cash on Delivery (COD), we may collect information such as your name, phone number, shipping address, and order details so that we can process and deliver your order.
We may contact you by phone, SMS, WhatsApp, or other available communication methods to confirm or coordinate your order and delivery.
Urbantech.pk may use cookies and similar technologies to improve website functionality and your shopping experience.
Cookies may help us:
Remember shopping cart information
Keep you logged in where applicable
Understand how visitors use our website
Improve website performance
Remember certain preferences
Measure advertising and marketing performance
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
We may use third-party services such as analytics, advertising, payment, hosting, security, delivery, or customer-support providers.
These services may process certain information according to their own privacy policies.
Examples may include services used for:
Website analytics
Advertising measurement
Payment processing
Fraud prevention
Website security
Shipping and delivery
Customer communication
We only use such services where we consider them reasonably necessary for operating, improving, securing, or promoting our business.
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
Courier and delivery companies
Payment processors
Website hosting providers
IT and security service providers
Analytics providers
Customer support providers
Marketing and advertising service providers, where applicable
Government authorities or law-enforcement agencies when legally required
We only aim to provide third parties with the information reasonably necessary for them to perform their services.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for purposes such as:
Completing transactions
Providing customer service
Maintaining business records
Handling returns and refunds
Resolving disputes
Preventing fraud
Meeting legal, accounting, or regulatory obligations
When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.
Urbantech.pk is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent for certain communications
Opt out of marketing communications
Ask questions about how your information is used
To make a privacy-related request, please contact us using the details provided below.
If you subscribe to our promotional communications or otherwise provide appropriate consent, we may send you information about:
New products
Discounts
Special offers
Promotions
Sales
Other Urbantech.pk updates
You may unsubscribe from marketing emails or communications at any time by following the available unsubscribe instructions or contacting us.
Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfill your order.
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Website: Urbantech.pk
Email: support@urbantech.pk
Phone: +92-307-4204414
Business Address: Arooj Center, Farid Court Road, Mozang, Lahore 54600
We will make reasonable efforts to respond to privacy-related requests and questions.
By using Urbantech.pk, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to your rights under applicable law.
